Add a task

A task is scheduled work that you want to assign to a driver. They are separate from Hauls.

Add it on Dispatch so it sits on the same day's board as hauls or routes.

Drivers will see the task in their Driver app (either on the website, or the native mobile app)


Dispatch is the day's hauls and tasks. Views are board, list, and map. Routes is a separate sidebar item and is currently separate from Tasks.

  1. Click Dispatch. The board shows the selected day.
  2. Click Add Task. You can also click Add Task in the sidebar, next to Add Haul.
  3. Set Task Type. Placeholder Select Task Type. Office admins define types under AdminTask Types.
  4. Set Status if the form shows it. Placeholder Select Status.
  5. Set Driver if you are assigning it now. Placeholder Select Driver.
  6. Set Scheduled Date and Scheduled Time.

If the day has no work, the empty state is Your Dispatch Board is Clear. Add Haul and Add Task are on that empty state. To change a task later, open Edit Task.

A task is not a haul. It does not use Container or Set Size. A task is not a route stop. Stops are Services on Routes.