Customers

A customer is the account you schedule work for and bill. Each customer can have contacts and service locations.


  • Customers is the account. Add one from Customers+ New Customer.
  • A location is the address where you drop containers. Add one from Locations+ New Location.
  • A contact is a person. See Contacts.

Saving a customer does not create a location. Add the location in a second step, or create both while you create a haul.

On the haul wizard, Account Type values are Account, Cash, or Default. Leave Pricing Tier unset unless the customer has negotiated rates. A customer record includes Client Invoices.

Customers is not Locations. The service address lives on the location. There is no top-level nav named Statements. Do not look for a Statement button on the customer page.